Firefox stops working when additional eID sessions are started

Last Updated: May 18, 2015 11:47AM CEST

Firefox will stop working if multiple instances are attempting to access the eID card data. This mostly occurs on systems where the eID viewer software and the Firefox browser are trying to access the eID card data simultaneously. It also may occur if you open several browser tabs to access the same eID data.

To solve this issue, you must either close the eID viewer window or the appropriate Firefox sessions (browser tabs).