How do I copy the MYDIGIPASS™ application to my new mobile phone?

Last Updated: Aug 31, 2016 11:01AM CEST

For security reasons, it is not possible to copy the application from one mobile phone to another. If you purchased a new phone, follow this procedure:

On your new mobile phone:
  • Download and install the MYDIGIPASS app and follow the instructions.
On MYDIGIPASS
  1. Once you are logged in, go to 'my authenticators' and remove the old authenticator from your profile.